Council staff are not technical specialists. If you experience technical difficulties (i.e. you can't submit the form), then you will need to contact the SmartyGrants help desk to help resolve your query.
E-mail: service@smartygrants.com.au
Phone: (03) 9320 6888
Support Desk Hours: 9:00am - 5:00pm AEST, Mon - Fri.
Some other application tips:
1) Take a few minutes to become familiar with the entire form's contents. This will help provide a guide as to the length of time it may take to complete your application.
2) Please upload all required supporting documents to this application. If you submit your application but we require more documentation, your form will be re-opened, and you will receive an email requesting those documents. You can then re-submit your application.
4) Review before you submit. Make sure to 'save progress' regularly as you may be logged out while your application sits idle. You should always 'review' before attempting to 'submit'.